Symptoms
While running a migration, the app returns the following error:
The Central Administration for site [sitename] could not be found.
Error code
- IN-951-399
- IN-952-399
Details
This error occurs when you have a custom URL for your SharePoint Admin center and the ShareGate migration tool app is unable to locate the admin page. Any custom domain name that differs from the standard format [name]-admin.sharepoint.com, resulting in the above error message during your migration.
Solution
To configure the ShareGate migration tool to point to the right SharePoint admin center location:
- Update to the latest version of the ShareGate migration tool.
- Contact our support team.
Our support team will provide you with clear, customized instructions on how to configure the ShareGate migration tool for your custom URL.
Note: The support team will likely request a Diagnostic mode.