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The Central Administration for site could not be found

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Symptoms

While running a migration, the app returns the following error:

The Central Administration for site [sitename] could not be found.

Error code

  • IN-951-399
  • IN-952-399

Details

This error occurs when you have a custom URL for your SharePoint Admin center and the ShareGate migration tool app is unable to locate the admin page. Any custom domain name that differs from the standard format [name]-admin.sharepoint.com, resulting in the above error message during your migration.

Solution

To configure the ShareGate migration tool to point to the right SharePoint admin center location:

  1. Update to the latest version of the ShareGate migration tool.
  2. Contact our support team.

Our support team will provide you with clear, customized instructions on how to configure the ShareGate migration tool for your custom URL.

Note: The support team will likely request a Diagnostic mode.

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